Get train times and tickets







 






Renew season ticket
Seacon tickets
 
 
wap logo wap.jcheck.com/swt     pda logo pda.jcheck.com/swt     rss logo RSS Feed   cookie policy text logo Policies   FAQ logo FAQs

Live train information

22 General Update

Engineers faced an enormous task to bring the railway safely back into use as quickly as possible; this is being delivered by stabilising one side of the embankment and shifting the track onto that side.

More work will need to take place in the long term, to secure a permanent solution, and allow for the rebuilding of the whole embankment from the bottom up.

Until this permanent solution is in place, trains will need to run through the affected section at 20mph, you will feel the train slow down for around 70 meters as it moves to the other side of the embankment, before returning to the original line to Alton.

History:

On the 1 April the embankment under a section of track between Bentley and Farnham was showing signs of subsidence. Specialist engineers carried out a track inspection and stabilised the embankment area and a speed restriction of 20mph was imposed to prevent any further movement.

Engineers returned to the site on Wednesday 13 April to inspect the track but further subsidence had occurred. The speed restriction was then reduced to 5mph between Bentley and Farnham. However with a risk of heavy rain forecast on Wednesday night the line was closed as a safety precaution.

A geological survey of the affected area took place on Monday 18 April and further subsidence was observed within the embankment.

Our engineers have been working around the clock to re-stabilise the ground, so that we can safely re-open the railway. As a result of this huge effort, they have made excellent progress and we can now expect the line to reopen earlier than planned, on Wednesday 4 May.

Rail Replacement Information:

Replacement bus services are operating between Alton, Bentley and Farnham in both directions. A direct bus will operate between Farnham Station and Alton Station. A minibus shuttle service will operate between Alton Station and Bentley Station and another minibus will operate between Farnham Station and Bentley Station.

The first bus to depart Farnham station towards Alton station will be at 06:33.

Buses will operate on a half hourly basis at XX03 and XX33 past each hour from Farnham station with the exception of 18:25, 18:55, 19:25 and 19:55.

The last bus to depart Farnham towards Alton station will be at 01:10.

The first minibus to depart Farnham station towards Bentley station will be at 06:33. The last minibus to depart Farnham station towards Bentley station will be at 01:10.

The first minibus to depart Bentley station towards Farnham station will be at 05:30. The last minibus to depart Bentley station towards Farnham will be at 23:54. The first minibus to depart Bentley station towards Alton station will be at 07:02. The last minibus to depart Bentley station towards Alton will be at 23:02.

The first bus to depart Alton station towards Farnham station will be at 05:25.

Buses will operate on a half hourly basis at XX25 and XX55 past each hour from Alton station with the exception of the 07:15, 07:45, 08:15, 08:45, 16:15, 16:45, 17:15, 17:45 and 18:15.

The last bus to depart Alton station towards Farnham station will be at 23:55.

The first minibus to depart Alton station towards Bentley station will be at 05:45. The last minibus to depart Alton station towards Bentley station will be at 23:54

There will be an amended timetable for Bank Holiday weekend. Please see below for the amended timetables.

Car Parking Information:

During this time train tickets will be valid for travel from other nearby South West Trains stations at which car park season tickets for Alton and Bentley will also be accepted where space is available. Please note that the Farnham car park redevelopment work has been postponed until Monday 9 May, this will allow you to continue to use the car park while emergency engineering work takes place.

Thank you for your continued patience whilst we work hard to reopen the line.

If you would like to make a comment or give us some feedback about your experience with us today, please email us at customerrelations@swtrains.co.uk, 0345 6000 650 (option 4) or fill in the contact us web form http://po.st/ContactSWT

Have you been delayed by over an hour? Please see here for information about compensation - http://po.st/SWTCompensation

Last Updated :29/04/2016 16:47
Our new timetable commences on Sunday 15 May 2016. Whilst there are no major changes to our services, there are some alterations to the arrival and departure times of some train services running on our network.

Please check your route for any changes prior to the start of the new timetable. Detailed information can be found on our website or at your local ticket office.

Last Updated :28/04/2016 12:45
From 28 March to July 2016 we will be building a single-storey decked car park
providing over 200 additional parking spaces.

The new car park will:

- be more secure with an increased number of CCTV cameras
- have a new Help Point
- have segregated walkways
- have new lighting

To progress with the construction of the new car park, the main car park will be closed during the building works.
The smaller car park will be dedicated to existing car park season ticket holders and will remain open.

Due to major developments in town, local car parks will be stretched to capacity. It is recommended that rail users look for alternative arrangements to get to and from the station where possible, using local bus services, walking, cycling or getting lifts.
Our website includes useful hints on alternative travel.

You are able to travel from Bracknell with your current rail season ticket but please note that there is limited space in the car park and we don't recommended you to drive there.

For more information about the project and alternative local parking please see here.            

We recognise the inconvenience this may cause and thank you for your patience and understanding whilst the new car park is being built.  
Last Updated :27/04/2016 16:43
From 23 May 2016 we will be building a single-storey decked car park providing over 300 additional parking spaces, with the works being completed by the end of the year. 

The new car park will feature/include:

- more security with an increased number of CCTV cameras
- a new Help Point
- segregated walkways
- new lighting 

The construction works will be phased and during the works up to 300 parking spaces at the North Yard car park will be unavailable.  Just over half of the car park will remain in use. 
The Bunnian Place cark park is not affected by the works and will be dedicated exclusively to car park season ticket holders.   
Premium season ticket spaces will remain accessible during the work at all times. 

Alternative parking arrangements

We have worked closely with Basingstoke & Deane Borough Council on alternative parking arrangements. 
Due to high congestion in the town car parks, it's recommended that customers use the free park and ride Leisure Park parking. It's only a few minutes away by car and there is a frequent shuttle bus service to/from there costing £2.30 return .
Details are available at www.basingstoke.gov.uk/centreshuttle

We are busy building at new car park at Andover station adding over 200 additional spaces, this will be complete before the development at Basingstoke begins.

More information about the project and alternative parking at:

southwesttrains.co.uk/carparks                0345 6000 650

We recognise the inconvenience the new car park works may cause and thank you for your patience while the new car park is being built. 
Last Updated :27/04/2016 15:18
On Saturday 30 April the Army and Navy Babcock Trophy rugby match will be taking place at Twickenham stadium with a kick off time of 15:00.
All trains through Twickenham on this day are likely to be extremely busy, especially between 10:00 and 14:00 and between 16:30 and 21:00. 

A queuing system will be operating after the match. To allow us to operate the queuing system after the match, the station car park will be closed all day on Saturday 30 April.

Extra trains are running to Twickenham from London Waterloo/Reading before the match and from Twickenham to London Waterloo/Reading afterwards.

Customers for trains towards Richmond, Clapham Junction and London Waterloo should use the entrance through the station car park (Entrance A).
Customers for trains towards Wimbledon via Kingston, Reading via Ascot and Windsor & Eton Riverside should use the main station entrance (Entrance B).

If you have an oyster card make sure you touch in and out properly, Oyster validators are located at the station entrance and in the car park.

Last Updated :27/04/2016 09:04
Whenever we have engineering work take place on the Portsmouth line between Petersfield and Liss, our first train through this section of track, the 04:30 Portsmouth Harbour train to London Waterloo needs to run at a slower speed than normal through the level crossings in this area.

This is due to the level crossing barriers being in manual mode during overnight engineering work and then once the work has finished we carry out checks to be certain that all parts of the level crossing system have re-synchronised when placed back into automatic mode. A part of this check is running the first train through this section of track at a reduced speed.
As a result the 04:30 Portsmouth to Waterloo service had previously been delayed by 10 minutes during its journey though the Petersfield area each day whilst the train driver contacted the signaller at each level crossing in order to proceed forward at reduced speed.

We have recently amended our working practice in order to reduce this delay to less than 5 minutes. The new method of working will allow the train driver to contact the signaller just once at the first crossing but be able to proceed through all level crossings (stopping at each one for a brief safety check and not having to make a phone call to signaller) between Petersfield and Liss before continuing the journey towards London Waterloo at normal speed. This new method will be used from Monday 1st February.

We do not have an ETA as yet on when this first train will stop being affected by this problem, as soon as we do, we will let you know. 

Thank you for bearing with us during this time and we are sorry for the delays being experienced during this journey.

How often will my train be affected by this delay?

Our planners have provided us with a schedule where Engineering work is taking place in the affected section. This will mean that the first train will need to run slower than normal in the affected sections on the following dates: 

Wednesday 27th April
Thursday 28th April
Friday 29th April

Wednesday 4th May
Thursday 5th May
Friday 6th May
  
Tuesday 17th May
Wednesday 18th May
Thursday 19th May

We will inform you of other dates in advance of the train being affected. Please check our website and twitter for the updates. 
Last Updated :26/04/2016 10:39

There are several events taking place in the South West Trains area and you may see an increased amount of passengers travelling on your route as a result.


April 2016

Wednesday 27: Macklemore & Ryan Lewis at O2 Arena (London)

Friday 29: UB40 at O2 Arena (London)

Saturday 30: Army v Navy Rugby (Twickenham)


May 2016

Sunday 1: Soundclash Festival (Southampton)

Saturday 7: Harlequins v Exeter Chiefs (Twickenham)

Saturday 7: Bryan Adams at O2 (London)

Wednesday 11: Royal Windsor Horse Show (Windsor)

Thursday 12: Royal Windsor Horse Show (Windsor)

Thursday 12: Queen 90 Birthday Celebrations (Windsor)

Friday 13: Queen 90 Birthday Celebrations (Windsor)

Saturday 14: Queen 90 Birthday Celebrations (Windsor)

Saturday 14: The MoonWalk Charity Walk (Clapham)

Sunday 15: Queen 90 Birthday Celebrations (Windsor)

Thursday 26: PGA Championship Golf (Virginia Water)

Friday 27: PGA Championship Golf (Virginia Water)

Friday 27: Salisbury International Arts Festival (Salisbury)

Saturday 28: PGA Championship Golf (Virginia Water)

Saturday 28: Salisbury International Arts Festival (Salisbury)

Sunday 29: PGA Championship Golf (Virginia Water)

Sunday 29: Salisbury International Arts Festival (Salisbury)

Sunday 29: EnglandWales (Twickenham)

Monday 30: Salisbury International Arts Festival (Salisbury)

Monday 30: London 10,000 Charity Run (London)

Tuesday 31: Salisbury International Arts Festival (Salisbury)



Please check your journey before you travel at journeycheck.southwesttrains.co.uk

Thank you,

South West Trains

Last Updated :25/04/2016 10:44
We're investing £3.8 million into new cycle facilities in 2016. By Autumn 2016 we'll have around 1,400 spaces across 36 stations on the South West Trains network.

The new facilities include:
- Cycle hubs at 8 stations: Woking, Walton-on-Thames, Brookwood, Ewell West, Fareham, Haslemere, Teddington and Winchester
- Cycle hoops with shelters at 22 stations
- Cycle hoops at 6 stations

The hubs will be based on our first completed cycle hub at Woking station and will feature two tiered cycle spaces, a repair stand and pump and enhanced CCTV for better security.

On Saturday 23 and Sunday 24 April the forecourt at Walton-on-Thames station will be closed to allow for this work to take place.

Once the project is completed there will be a total of 140 spaces at Walton-on-Thames station as well as an additional 100 cycle spaces at Haslemere station and an additional 100 cycle spaces at Brookwood station.

Please see station posters and leaflets for further information.
Last Updated :22/04/2016 19:13
The car park at Redbridge Station will be closed until the end of July 2016 due to power upgrade works taking place in the area. We are sorry for any inconvenience this causes you.
Last Updated :22/04/2016 10:03
The Lost Property Office at London Waterloo will be closed on Bank Holiday Monday 2 May.
From Tuesday 3 May to Friday 6 May the Lost Property Office will have altered opening hours of 09:30 - 19:00.

Normal opening hours will resume from Monday 9 May. 

If you wish to register an item with our lost property team, our online form is available here 

Last Updated :21/04/2016 22:11
The car park redevelopment project at Farnham station has been postponed until Monday 9 May whilst emergency engineering works are taking place between Alton and Farnham.

The works will entail closing the current car park in order to build a new single-storey decked car park that will deliver an additional 170 parking spaces. Some car park spaces may be unavailable whilst preparation work takes place ahead of the closure.

The new car park will include:

 - more security with an increased number of CCTV cameras
 - a new help point
 - new lighting

Alternative car parking is available within 10 minutes walking distance of Farnham station.

 - Riverside 2 car park - £4.00 per day, charges apply Monday-Saturday from 8am-7pm
 - Riverside 3 car park - £4.00 per day, charges apply Monday -Saturday from 8am-7pm
 - St James car park - £4.00 per day, charges apply Monday-Saturday from 8am-7pm
 - Wagon Yard car park - £6.90 per day, charges apply Monday-Saturday from 8am-7pm

Customers with car park season tickets will also be able to use Aldershot station car park if spaces are available.

For more information about the project please see here (mobile version)

We are sorry for any inconvenience caused during the construction process and thank you for your patience during this time.

Last Updated :19/04/2016 16:48

The  car park at Brookwood station will be closed from Monday 25 April 2016 until August 2016, whilst work is carried out to build a new decked car park, which will deliver an additional 100 parking spaces. Premium parking spaces and Blue Badge holder spaces will remain available during the work.

The  new car park will include:


-          more security with an increased number of CCTV cameras

-          a new help point

-          new lighting

 

The  nearest alternative car parking is available within 10 minutes walking distance of Woking station.



-          Victoria Way car park - £10.00 per day, charges apply at all times

-          Shoppers car park - £10.00 per day, charges apply at all times

-          Oriental Road car park - £10.00 per day, charges apply at all times



Customers with car park season tickets will also be able to use Woking station car park if spaces are available.


For  more information about the project please see here www.southwesttrains.co.uk/carparks 


Last Updated :01/04/2016 18:30
From February to early June there will be fewer car parking spaces available at Farnborough railway station. This is to allow essential drainage work to take place.

On weekdays spaces may be limited and daily car park customers are advised to use Union Street car park if there are no spaces available at the station.

We're sorry for the inconvenience and thank you for your patience while this essential work takes place.

For more information on this work please see here (mobile friendly version).

Thank you.
Last Updated :11/02/2016 22:02
For further information regarding RingGo Parking facilities: 


Parking Location, Times & Tariffs:
For information regarding parking tariffs and times at your station please click here

SMS Reminder / Summary SMS Settings: 
If you wish to receive or deactivate SMS notifications please click here

RingGo Contact information:
If wish to pay for Parking, have a query or if you would like to raise an issue please find RingGo contact info here
Last Updated :04/02/2016 12:54
Dear Customer,

We offer a free email alert service to keep you updated about changes to your planned South West Trains journey or route, including planned engineering improvement work and events. Sign up for these alerts here http://po.st/emailAlerts and know what happening on our network before you reach the station. 

Signing up: 

The default setup of the e-mail alert service provides a single e-mail at the time you request. If disruption occurs between your selected e-mail time and the departure of the train, you may not receive information about the new incident unless you have selected the option to receive updates to your initial alert. This is labelled as 'then Update me by' in the setup window.
It is a simple 90 second process to make a one time change to your alert settings, ensuring you get the most from the alert service.

Step by Step - Changing your Alert settings
1. Login to the service at http://ow.ly/Cogy8 you will need the e-mail address that receives the alerts and your password for this.
2. Now you're logged in you should see your alerts, look for the text stating 'then Update me by' and using the dropdown box select 'Email'.
3. Click update at the bottom of the alert setup screen to save your preferences.
4. You're done!
Now if an incident occurs after your initial alert e-mail you will receive updates advising you how your journey may be affected.
We are continually looking to improve the service we offer you and would like to thank you for your subscription.

South West Trains-Network Rail Alliance
Last Updated :03/02/2016 00:56
The car park at Andover station is closed until early May. This is to allow work to begin to build a new decked car park at Andover. 
.
We recognise that there is a demand for an increased number of car parking spaces at a number of locations on our network.
.
South West Trains has recently signed an agreement with the Department for Transport to deliver 1400 car parking spaces in the next 18 months. This will be achieved by building 8 single storey, decked car parks at selected locations. 
.
For more information on this work please see here
.
Thank you for your understanding and patience while this essential work takes place.
Last Updated :22/01/2016 13:58
We work hard to run a punctual train service and occasionally, we may experience some delays.
If your journey with us has been delayed by over an hour, you may be able to claim compensation.
Please go to http://po.st/SWTCompensation for more information. 
Last Updated :10/01/2016 13:39
The first priority of the South West Trains-Network Rail Alliance is always to keep our passengers and staff safe. Therefore, there are times when we will take temporary steps to change how passengers move through stations to reduce crowds at important places, such as platforms. This is decided and carried out in close partnership with Transport for London (who operate the London Underground and stations) and British Transport Police. This information aims to explain the reasons behind the steps we take to keep everyone safe. 

Waterloo

London Waterloo is the UK's busiest train station with thousands of passengers passing through every day and more than 97 million a year. In recent months, we have seen a significant increase in passengers using the Jubilee line at Waterloo. On some mornings in 2015, we have seen a 50% increase compared to before Christmas. This may be due in part to changes to trains between Waterloo East and London Bridge, as part of the Thameslink Programme. It may also be related to the continuing growth in passenger numbers across the railway. 

As a result, during peak times the Jubilee line platforms can become overcrowded, and entrances leading to them can also become congested. When this happens, the station team at Waterloo may take steps to reduce crowding underground. It is safer for crowds to build temporarily on our large and open main concourse than downstairs in the enclosed underground foyer.

What are these steps? 
  
If the Jubilee line platforms start to become too overcrowded, or the entrance to the Jubilee line is becoming congested the escalators which lead down to the Jubilee line will be switched off. If overcrowding continues to build, the gates allowing access to the down escalators may also be closed, until the crowding downstairs has cleared. 
  
How does this help? 
  
The aim is to slow the rate of people arriving on the underground platforms and stop large crowds gathering.  
 
What about people heading for Waterloo Road?

The crowding issues which occur at this exit are not solely related to the Jubilee line. During busy periods, the pavement outside the station can become crowded as people congregate and wait to cross Waterloo Road, or queue to catch local buses. To avoid people being jostled into the road during busy periods the station team also monitor the pavement area, and will implement crowd control measures if necessary.

What other measures have been put in place? 
  
We have ensured we have extra staff on duty during the busiest times of the day to monitor crowding and help passengers. We have also added information in the station, particularly at exits to explain the reasons for the temporary steps being taken. We have also started to use Exit 7, which is in front of platforms 7 and 8 as an additional route to the Jubilee Line. We may also close the peak hour subway entrances to the Waterloo & City line if its platforms and entrances become congested. 
  
Changes to the plan
  
The crowd control plan at Waterloo has been tried and tested over a number of years to deal with large numbers of passengers, particularly during major sporting events or unplanned disruption. However, we will continue to monitor its effectiveness and suitability, and welcome feedback or suggestions for improvements. 
  
Any feedback should be directed to Customer Relations:

Phone: 0345 6000 650
Post: Customer Relations, South West Trains, Overline House, Southampton, SO15 1GW
  
Further information 

Last Updated :10/01/2016 13:38
Godalming station to benefit from step-free access thanks to £3.1m investment

Funded by the government's Access for All programme the £3.1m investment plans for the station will include:

- Construction of a new fully enclosed footbridge
- Construction of two 16-person fully accessible lifts to enable step free access between platforms
- Relocation and replacement of the existing cycle shelters with additional capacity
- Canopy extensions to provide a weather protected route between the new footbridge structure and existing canopies

Station development work will start at Godalming Station from 01st October 2015 until June 2016 to provide a new footbridge, new customer lifts and raising the platform heights. Around 40 car parking spaces will be lost whilst these improvement works take place. 

Alternative Parking:

There are council car parks nearby but South West Trains season tickets are not valid in these car parks. Customers parking in these car parks must pay separately for their parking tickets:

- Mill Lane Council Car Park, GU7 1HF, All day rate 10.80

- Crown Court Council Car Park, The Burys Closest to High St and Phillips Memorial Park, GU7 1HR - All day rate: 9.40 Pounds.

For other car parks in the area please click here


Further information regarding station works is available here.

Thank you.

South West Trains 
Last Updated :07/01/2016 09:43
Passengers are advised, from the 1st September 2015 there will be no vehicle access or parking at Portsmouth Harbour Station as most of the interchange will be closing for cars, taxis and buses. This is due to essential improvement works taking place. 

Any taxis, bus replacement and temporary transport will operate outside Gunwarf Quays entrance, passengers are advised that 5-10 minutes walking time will need to be considered. 

Passengers who require step-free access are advised to travel to Portsmouth & Southsea station instead of Portsmouth Harbour as access to the station is easier at Portsmouth & Southsea.

For further information regarding these essential improvements works at Portsmouth Harbour Station and how this will impact you please read the attached New Letter.
Last Updated :07/01/2016 09:43
Between 7 December 2015 and April 2016 there will be less car parking available at Winchester station.

This is due to essential drainage works in the car park. On weekdays, space may be limited and daily car park customers are advised to use the local car parks if there are no spaces available. 

We're sorry for the inconvenience this will cause, and thank you for your patience while the work takes place.

Alternative Car Park information is available on the Winchester City Council website.

Last Updated :07/01/2016 09:42
We have recently identified a fault with our on-board information systems that means our trains are not displaying the correct time on their interior information displays.
-
The clocks on all of our trains are linked to the GPS system used to identify when they are arriving at a station. A fault has recently developed which means that the GPS receivers on board are unable to process the data received to calculate the current time and date.
-
Technicians have been able to develop a fix for the fault which was applied to our Desiro trains over the last weekend. We are now working to update the clocks on the remaining fleets of trains that have been affected. We are sorry for any inconvenience this fault causes to your journey today.






Last Updated :20/04/2016 08:57
1 Line Update
Due to emergency engineering works between Alton and Farnham the line is blocked.
Impact:
Train services running to and from these stations may be cancelled or revised. Disruption is expected until 23:59 03/05.
Customer Advice:
The line between Farnham in Surrey and Alton in Hampshire is currently closed to train services due to an ongoing embankment issue.
-
An emergency speed restriction had been in place on this section of track since 1 April and this was further reduced from 20mph to 5mph following a track inspection. Forecasts of heavy rain in the area mean the decision was taken to close the line to undertake emergency engineering work to reinforce the embankment and repair damaged track.
-
A geological survey of the affected area took place on Monday 18 April and further subsidence has been observed within the embankment. Our engineers will be working around the clock until we have re-stabilised the ground, so that we can safely re-open the railway and we re looking at all opportunities to bring forward the opening date.
-
Replacement bus services will run between Farnham and Alton in both directions providing a service between Farnham and Alton. Two additional minibus services will run between Alton and Bentley, and between Farnham and Bentley.
-
The line is now set to re-open on Wednesday 4 May. Engineers have faced an enormous task to bring the railway safely back into use as quickly as possible; this is being delivered by stabilising one side of the embankment and shifting the track onto that side.
More work will need to take place longer term to allow a permanent solution to be put into place, and allow for the rebuilding the whole embankment from the bottom up.
Until the permanent solution is in place, trains will run through the affected section at 20mph, you will feel the train slow down for around 70 meters and move to one side and back as it goes over the slued track.
-
We will continue to update this message as the work progresses. The line will be closed until engineers have been able to assess the extent of the damage and the work needed to make the line safe for passengers can be completed.
-
Alterations to train services will be available to view at www.journeycheck.southwesttrains.co.uk
-
We are sorry for the disruption to your journey.
-.
Replacement bus services are conveying passengers between Farnham and Alton in both directions until further notice. -
Buses will operate on a half hourly basis at XX03 and XX33 past each hour from Farnham station with the exception of 18:25, 18:55, 19:25 and 19:55.
The last bus to depart Farnham towards Alton station will be at 01:10.
The first minibus to depart Farnham station towards Bentley station will be at 06:33. The last minibus to depart Farnham station towards Bentley station will be at 01:10.
-
The first minibus to depart Bentley station towards Farnham station will be at 05:30. The last minibus to depart Bentley station towards Farnham will be at 23:54. The first minibus to depart Bentley station towards Alton station will be at 07:02. The last minibus to depart Bentley station towards Alton will be at 23:02.
-
The first bus to depart Alton station towards Farnham station will be at 05:25.
Buses will operate on a half hourly basis at XX25 and XX55 past each hour from Alton station with the exception of the 07:15, 07:45, 08:15, 08:45, 16:15, 16:45, 17:15, 17:45 and 18:15.
The last bus to depart Alton station towards Farnham station will be at 23:55.
-
The first minibus to depart Alton station towards Bentley station will be at 05:45. The last minibus to depart Alton station towards Bentley station will be at 23:54.
Additional Information:
If you would like to make a comment or give us some feedback about your experience with us today, please email us at customerrelations@swtrains.co.uk, 0345 6000 650 (option 4) or fill in the contact us webform http://po.st/ContactSWT
-
Have you been delayed by over an hour ? Please see here for information about compensation - http://po.st/SWTCompensation
An update will follow within the next 6 hours.
Bus replacement timetables are available from the following links
PDF Version: http://po.st/AltonTTPDF
JPG Version: http://po.st/AltonTTJPG
Last Updated :29/04/2016 21:23
0 Catering Updates
There are currently no Catering Updates reported.
0 Train Formation Updates
There are currently no Train Formation Updates reported.
0 Train Cancellations
There are currently no Train Cancellations reported.
3 Other Train Service Updates
Whenever we have engineering work take place on the Portsmouth line between Petersfield and Liss, our first train through this section of track, the 04:30 Portsmouth Harbour train to London Waterloo needs to run at a slower speed than normal through the level crossings in this area.

This is due to the level crossing barriers being in manual mode during overnight engineering work and then once the work has finished we carry out checks to be certain that all parts of the level crossing system have re-synchronised when placed back into automatic mode. A part of this check is running the first train through this section of track at a reduced speed.
As a result the 04:30 Portsmouth to Waterloo service had previously been delayed by 10 minutes during its journey though the Petersfield area each day whilst the train driver contacted the signaller at each level crossing in order to proceed forward at reduced speed.

We have recently amended our working practice in order to reduce this delay to less than 5 minutes. The new method of working will allow the train driver to contact the signaller just once at the first crossing but be able to proceed through all level crossings (stopping at each one for a brief safety check and not having to make a phone call to signaller) between Petersfield and Liss before continuing the journey towards London Waterloo at normal speed. This new method will be used from Monday 1st February.

We do not have an ETA as yet on when this first train will stop being affected by this problem, as soon as we do, we will let you know. 

Thank you for bearing with us during this time and we are sorry for the delays being experienced during this journey.

How often will my train be affected by this delay?

Our planners have provided us with a schedule where Engineering work is taking place in the affected section. This will mean that the first train will need to run slower than normal in the affected sections on the following dates: 

Wednesday 27th April
Thursday 28th April
Friday 29th April

Wednesday 4th May
Thursday 5th May
Friday 6th May
  
Tuesday 17th May
Wednesday 18th May
Thursday 19th May

We will inform you of other dates in advance of the train being affected. Please check our website and twitter for the updates. 
Last Updated :26/04/2016 10:39
This train will no longer call at Earlsfield.
This is due to additional engineering works.
Last Updated :29/04/2016 21:02
Scheduled Expected Destination
05:00 05:00 London Waterloo
05:04 05:04 Vauxhall
05:11 05:11 Clapham Junction
05:14 Not Stopping Earlsfield
05:18 05:18 Wimbledon
05:26 05:26 Surbiton
05:30 05:30 Esher
05:33 05:33 Hersham
05:37 05:37 Walton-On-Thames
05:41 05:41 Weybridge
05:44 05:44 Byfleet & New Haw
05:47 05:47 West Byfleet
05:53 05:53 Woking
06:02 06:02 Guildford
06:08 06:08 Farncombe
06:11 06:11 Godalming
06:15 06:15 Milford Surrey
06:19 06:19 Witley
06:26 06:26 Haslemere

This train will be started from Bournemouth.
This train will no longer call at Brockenhurst, Sway, New Milton, Hinton Admiral, Christchurch and Pokesdown.
This is due to a member of traincrew being unavailable.
Last Updated :30/04/2016 01:08
Scheduled Expected Destination
06:16 Not Stopping Brockenhurst
06:20 Not Stopping Sway
06:25 Not Stopping New Milton
06:29 Not Stopping Hinton Admiral
06:34 Not Stopping Christchurch
06:38 Not Stopping Pokesdown
06:44 06:44 Bournemouth
06:49 06:49 Branksome
06:52 06:52 Parkstone Dorset
06:57 06:57 Poole
07:02 07:02 Hamworthy
07:06 07:06 Holton Heath
07:11 07:11 Wareham
07:17 07:17 Wool
07:23 07:23 Moreton Dorset
07:31 07:31 Dorchester South
07:38 07:38 Upwey
07:42 07:42 Weymouth

0 London Underground Updates
London Underground Updates in for
There are no reported unplanned disruptions to London underground services but there are planned disruptions. Click 'Edit' above for further options.
2 Station Updates
The ticket vending machines are out of order at Hersham station.
Last Updated :28/04/2016 17:55
The lifts will be out of order between Platforms 7&8 and the underpass from now until further notice at Vauxhall station.
Last Updated :29/04/2016 18:24
Departures
Load a route using the "Your Journey" selection boxes above.
 
Specify a "From" station to see live train departure times for that station.
 
Additionally specify a "To" station to see real time departure information for only the services that go on to call at your "To" station.
 

Arrivals
Load a route using the "Your Journey" selection boxes above.
 
Specify a "To" station to see live train arrival times for that station.
 
Additionally specify a "From" station to see real time arrival information for only the services that call at that station prior to your "To" station.
 

Last Updated On: 04:18:04 30-04-2016